Services

CONSUMER SERVICES

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WARRANTY AND MAINTENANCE

Warranty Coverage

Haqq Creations Singapore Pte Ltd warrants that all installation procedures carried out by us have been correctly executed according to each product’s manufactures specification. If any defects arise or materials come apart before expiration date, we will fix the problem at no charge to the client. This only holds true if upon our inspection the problem is due to improper installation or workmanship.

Exclusions from Coverage

We do not assume responsibility for any of the following, all of which are excluded from this warranty.

  1. Damage due to ordinary wear and tear, abusive use, or lack of proper maintenance.
  2. Defects, which are the result of characteristics common to the materials, used, such as (but not limited to) fading, caulking, and checking of paint due to direct exposure to sunlight.
  3. Defects in items installed by client or anyone else except our assigned subcontractors.
  4. Loss or damage due to adverse environmental conditions or acts of God.
  5. Conditions resulting from condensation on, or expansion/contraction of materials due to building movement.
  6. Lamps of any type, air filters, normal maintenance of equipment or furnishings
  7. Loss of wages or income due to repair, replacement, malfunction, or damage.
  8. Products and equipment used for this project hold only the manufactures warranty, if any.

Manufactures Warranties

We assign and pass through to you the manufactures warranty on all appliances, equipment, and

products. You will receive any paperwork that accompanies each product.

Not Transferrable:

This warranty is not transferrable to another homeowner. If client sells the above mentioned property before expiration date, the warranty is automatically terminated.

Repairs:

Contact us in writing if any defects appear. All warranty work will be scheduled during our normal business hours of 9:00am – 5:00pm. All warranty work will be completed within 15 days from report of the defect.

Table of warranty coverage and duration

Trade Duration of Cover
Carpentry Works  48 Months from start of Warranty
 
Wet Works
Glass Works
Electrical Works  24 Months from start of Warranty
 
Plumbing Works
Ceiling Works
Laminate Flooring  By Manufacturer
 
HVAC (Air Con)
Windows

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